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RETURNS & EXCHANGES

Your Happiness Guarantee

Every product you order at FASHIONY is an individual item, manufactured by hand for you. That’s what distinguishes us from other e-commerce retailers. Returns aren’t put back on our warehouse shelves, as we can’t resell them. This is why we want to make sure you’re 100% content with your order. And if you should not be completely happy for any reason, just make use of our

30-day return guarantee

Simply return your product within 30 days of receipt. Whether it doesn’t fit you, suit you or it’s not what you expected - just send it back. You can choose from the following options:

  • Exchange for a new product
  • Exchange for a voucher to be redeemed towards your next order
  • Refund of your product cost as long as the product was not designed specifically for you

Before you send the product back, please contact our friendly Service Team and provide your Order ID.

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