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FREE STANDARD SHIPPING – HOW DO I GET IT?
- US orders over $50 get free standard shipping.
- Occasionally we run a really great free shipping worldwide promotion. Join our mailing list to get these deals sent right to your inbox!
WHEN WILL MY ORDER SHIP?
Because we want you to be able to select the perfect product type, color and size to complement each of your favorite designs, your items will be printed after you order them. Your order is hand-printed. The printing process takes 3 to 5 business days before we ship it to you.
WHAT SHIPPING OPTIONS DO YOU OFFER?
Depending where you are we ship differently.
- US standard domestic shipping takes 5 to 8 business days (3 to 5 business days for us to print by hand, plus 3 to 5 business days to ship).
- International shipping takes 1 to 3 weeks (including 3 to 5 business days for us to print by hand).
Expedited shipping – Do you offer faster shipping options? For US shipments, yes we do!
- USPS Domestic Priority takes 3 to 5 days (2 to 3 business days for us to print by hand, plus 2 to 3 business days to ship).
- USPS Priority Express takes 2 to 4 days (1 to 2 business days for us to print by hand, plus 1 to 2 business days to ship).
WILL I BE RESPONSIBLE FOR EXTRA SHIPPING FEES?
Depending on your country, you may owe duties, taxes, or import fees in addition to our shipping rates, which only cover the transit cost of the products. Sorry, we can’t change your government’s laws!
WHAT SHIPPING PROVIDERS DO YOU USE?
- DHL/USPS in the U.S.
- DHL Internationally
WHERE CAN I FIND A TRACKING LINK?
You should have received an email with a confirmation receipt when you placed your order, and another email with a tracking link when your order was shipped. Simply click on the tracking link in that email and you will be automatically redirected to the tracking information.
If you didn’t receive a tracking confirmation, check your email spam folder. Sometimes our emails get sent to the spam folder accidentally. If it is not there, contact customer support:
- Chat with us on Monday through Friday from 10am to 9pm EST and on Saturdays and Sundays from 1pm to 5pm EST.
- Email anytime and we will get back to you within one business day.
- Leave us a VoiceMail anytime and we will return your call at a time convenient for you.